👩💻 Developers developers.ellie.care
Portal to integrate your system with Ellie Care. The reference is generated from the API contract and runs against a test environment with no real data.
Get started
- What Ellie Care is — the concept and what the watch measures, no code
- Quickstart — your first call in minutes
- Authentication — credential-based access and scopes
- Use cases — recipes for the typical flows
Data & notifications
- Notifications & webhooks — signed real-time delivery
- Health data — vitals, tele-checkups and FHIR R4
- From test environment to production
- API reference — interactive, "try-it"
🎧 Operators help.ellie.care
Help center for the monitoring console. Available in Spanish, English and Portuguese (🇪🇸 · 🇬🇧 · 🇧🇷). Links to English.
Fundamentals
- How it works — the end-to-end picture
- First steps · Sign in
- First steps · Navigation
Roles & reference
Watch enrollment & dispatch
⌚ Watch guide watch.ellie.care
For whoever activates, delivers and follows Ellie watches. Access with an account enabled by Ellie. Links in English.
The watch
- Supported models
- Software requirements
- What it measures and what it does not
- Battery and charging
- Line and data
- Care and wear
Getting started
- Before you start
- Register watches and lines in the Portal
- Activate the watch with Ellie Ready
- Assign the watch and create the person's network
- Verify before delivery
- Deliver and set up on the wrist
The app on the watch
Settings
Alerts
Day to day in the Portal
- Watch states
- The ten-minute daily check
- Change the watch's person
- Replacement and retirement
- Move watches between centers
If something goes wrong
- The watch does not appear in Enrolled
- Cannot assign
- No data arriving
- Battery runs out fast
- Too many fall alarms
- The button does not ask for help
- Permissions screen at start or frozen watch
- Lost or stolen watch
- How to escalate to Ellie